Your privacy matters to us. This page explains exactly what personal data table games collects from Philippines players, how we use it, and the rights you hold over your own information. We keep things straightforward so you always know where you stand.
When you create an account on table games, we collect the information you submit during registration — including your full name, date of birth, email address, mobile number, and preferred payment details. This data is necessary to verify your identity, process deposits and withdrawals in Philippine pesos, and comply with applicable Philippine regulations on online gaming. We also collect information you provide when contacting our support team, such as the content of your messages and any attachments you send. If you participate in promotions or surveys, any responses you submit are likewise recorded and associated with your account. We only ask for information that is genuinely needed to deliver a safe, compliant, and enjoyable gaming experience for players across the Philippines. You are responsible for ensuring that all information you provide is accurate and kept up to date. Providing false or misleading information may result in account suspension in line with our Terms and Conditions.
Each time you visit or interact with the table games platform, we automatically collect certain technical data to help us operate and improve the service. This includes your IP address, device type, operating system, browser version, and the pages or game sections you visit during each session. We record betting activity, session duration, login timestamps, and in-app navigation patterns to detect unusual behaviour and protect account security. This data also helps us optimise the platform for mobile devices, which is how the majority of Philippines players access our service. We use session cookies and similar technologies to maintain your login state and remember your preferences between visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. None of this technical data is sold to third parties or used for purposes unrelated to operating and improving the table games platform.
To process deposits and withdrawals in PHP, we collect transaction records including payment method type, transaction amounts, timestamps, and reference numbers. Full card numbers and sensitive banking credentials are never stored on our servers — payment processing is handled by certified third-party payment processors who operate under their own strict security standards. We retain transaction records for a minimum period required by Philippine financial regulations, which may extend beyond the closure of your account. These records are used solely for processing payments, resolving disputes, and meeting our legal and regulatory obligations. If a transaction is flagged for review — for example, due to suspected fraud or an unusual pattern — our compliance team may request additional verification documents from you. All payment data in transit between your device and our platform is protected by industry-standard TLS encryption. You can review your full transaction history at any time by logging into your account.
The primary purpose for which we use your personal data is to deliver and maintain the table games platform for Philippines players. This includes creating and managing your account, processing your bets and transactions, crediting bonuses from our Promotion page, and providing customer support when you need it. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — which are necessary for the operation of your account and cannot be opted out of. Your gaming history and preferences help us personalise your experience, such as surfacing relevant game categories like Live Casino or Fish Game based on your activity. We also use aggregated, anonymised usage data to identify technical issues, improve platform performance, and plan new features. Data used for platform operations is processed on the legal basis of contractual necessity — it is required to fulfil the agreement between you and table games. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight.
With your consent, we may use your email address or mobile number to send you information about new promotions, bonuses, game launches, and platform updates relevant to Philippines players. You can withdraw your consent and opt out of marketing communications at any time by following the unsubscribe link in any email we send, or by contacting us at [email protected]. Opting out of marketing will not affect your ability to use the platform or receive essential account notifications. We do not share your contact details with third-party marketers or sell your data for advertising purposes. Any promotional messaging we send will always clearly identify table games as the sender. We review our marketing lists periodically to ensure we are only contacting players who have actively consented to receive communications. If you have questions about how your data is used for marketing, our support team is available to assist.
We are required by Philippine law and our operating obligations to verify player identities, monitor transactions for suspicious activity, and maintain records for audit purposes. Your personal data — including identity documents, transaction history, and login records — may be reviewed by our compliance team as part of these obligations. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts. We use automated systems to flag unusual account activity, such as multiple failed login attempts or atypical betting patterns, and these flags are always reviewed by a human member of our team before any action is taken. Data processed for compliance and security purposes is retained for the periods specified by applicable Philippine regulations, even after your account is closed. We take these obligations seriously because they protect not only the platform but every player who uses it. If you believe your account has been accessed without your authorisation, please contact [email protected] immediately.
As a Philippines player on table games, you have clear rights regarding your personal information. Here is a quick overview of what you can request at any time.
You can request a copy of the personal data we hold about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, readable format. Contact us at [email protected] to make an access request.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly through your account settings, or contact support for more complex corrections.
You may request the deletion of your personal data where we no longer have a legal basis to retain it. Note that certain data must be kept for regulatory compliance even after account closure, and we will inform you of any such limitations when processing your request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to other types of processing where we rely on legitimate interests as our legal basis, and we will review your objection promptly.
To exercise any of the rights described above, please send a written request to [email protected] from the email address registered to your table games account. Include your username and a clear description of the right you wish to exercise. We aim to acknowledge all requests within 5 business days and to fulfil them within 30 days, though complex requests may take longer — in which case we will keep you informed of progress. There is no charge for making a data rights request. If you are unsatisfied with how we handle your request, you have the right to raise a complaint with the relevant Philippine data protection authority. We take all data rights requests seriously and will never penalise you for exercising your rights under applicable law.
Our support team is here to help Philippines players understand their data rights and how table games keeps their information safe. Reach us at [email protected] or explore more platform information below.